We impact source 100% Butterfly Pea Flowers directly from our partners in Cambodia and Thailand to benefit  the community first, and never to hurt the environment. Our Butterfly Pea Flower Tea is sustainably harvested using organic farming practices (we use no fertilizers or pesticides whatsoever!), but it is not yet USDA certified organic.

Our Butterfly Pea Flower Tea comes straight from nature, and it’s free from any preservatives, additives or artificial colors!

Absolutely! The optimal temperature to brew Butterfly Pea Tea is 190-200 Fahrenheit (or 88-94 degree Celsius). If steeped at higher temperatures, the Butterfly Pea Flowers will burn and leave a bitter flavor in the cup. 

We will replace items if they are defective or damaged; for example, if a product seems to have gone bad before the freshness guarantee date printed on the sticker, or the container got damaged during shipping. Please contact us and describe your problem and we will address each case individually.

Please send us an email with a photo of the issue you are experiencing at team@saathea.com

Tea

Tea is not returnable after it is shipped because it cannot be re-sold to other customers. We take food safety very seriously, and we know you do too!

Additionally, we are building an ethical supply chain from-scratch focused on small-batch, seed-to-soul production with a steadfast commitment to impact sourcing, for all these reasons, we are unable to accept opened or unopened tea products at this time.

If you believe that your product is defective, please return it to us for inspection within 10 days of your purchase along with an email to team@saathea.com explaining the issue. 

Tea Accessories 

We will accept a return or exchange of unused and unopened products in original condition within 30 days of purchase.

Before returning a product, please note that all return shipping costs are the responsibility of the customer. Alternatively, consider gifting your tea accessory to someone who would appreciate it (who doesn’t like to receive a nice, unexpected gift?). 

The shipping method for the item return is entirely up to you. It is advisable to obtain a tracking  number. Your non-food item return must include your order confirmation email, your order  number, name and address, and listing the item(s) being returned.

Non-food item returns should be shipped to:

Saathëa LLC

ATTN: Customer Service 

1004 SE Finch Lane, Building 45 Apt. #22, Bentonville, AR 72712

If you have any questions, you can contact us at team@saathea.com

We offer standard 5-8 day shipping via Priority Mail within the USA. Shipping on US orders is a flat rate of $5.99 for items under $75. Orders over $75 within the US ship for free.

For international orders, please see delivery options & shipping rates offered at check out.

We offer FREE standard shipping for U.S. orders with a subtotal over $75 (excluding taxes and after any discount have been applied).

You will receive an email from us as soon as your order has shipped with your tracking number.

Orders typically take 5-8 business days to arrive once they have been processed and shipped out.

We strive to ship all orders within 1-3 days business days of receiving an online order. Please remember, we are a small indie beauty brand with limited operations and cannot provide shipping services of the likes of Amazon and other corporations. We are intentional in everything we do including crafting an online shopping experience as personal as we can within our means.